Privacy Policy

Empros Media Ltd (“we”, “our”, or “us”)

Empros Media Ltd understands that your privacy is important and that you care about how your personal data is used. We respect and value the privacy of all our clients, partners, and website visitors, and we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Our Contact Details

Empros Media Ltd
Registered in Scotland, Company No. [Insert Company Number]
Registered address: Commercial Quay, 84 Commercial Street, Leith, Edinburgh, EH6 6LX
Email: hello@emprosmedia.co.uk
Website: www.emprosmedia.co.uk

2. What Does This Notice Cover?

This Privacy Policy explains how we collect, use, store, and protect your personal data.
It also outlines your rights and how to contact us with any questions about how your data is handled.

3. What Is Personal Data?

Personal data refers to any information that identifies or could identify you, including:

your name or contact details
business information
project and enquiry information
online identifiers (such as IP address)

This includes information collected through our website, email communication, phone calls, or when engaging our services.

4. Your Rights

Under UK data protection law, including the UK GDPR, you have the right to:

Be informed about how we collect and use your data
Access the personal data we hold about you
Have inaccurate or incomplete data corrected
Request deletion of your personal data (“right to be forgotten”)
Restrict or object to how we process your data
Request data portability
Understand any automated decision-making (we do not use your data this way)

To exercise these rights, please contact us using the details in Section 11.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

5. What Personal Data Do We Collect?

The personal data we may collect includes:

Name
Business name
Email address
Phone number
Social media handles (if shared for project work)
Job title or role
Project information and creative brief details
Website usage data (via cookies, analytics, and tracking tools)
Any information you provide through forms, messages, surveys, or onboarding documents

6. How We Use Your Personal Data

We use your data to:

Provide and manage our marketing, content creation, and advertising services
Communicate with you regarding enquiries, projects, or ongoing work
Send updates, reports, or information about our services (only when you opt in)
Improve our website, services, and client experience
Maintain records for business, accounting, and legal purposes

We only process your personal data when we have a lawful basis to do so — typically your consent, the performance of a contract, or our legitimate business interests.

You can withdraw consent for marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Data Retention

We keep your personal data only as long as necessary for the purposes outlined above.

Typical retention periods:

Client and project data: up to 6 months after project completion
Financial and invoicing records: up to 7 years (legal requirement)

8. Data Storage and Security

Your data is stored securely in the UK and protected with appropriate technical and organisational measures to prevent unauthorised access, alteration, or deletion.

Our security measures include:

Encrypted data storage and secure backups
Strict access controls for staff
Staff training on confidentiality and data protection

We do not transfer your personal data outside the UK unless adequate protection is guaranteed in line with UK GDPR.

9. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes.

We may share your data only with:

Trusted service providers who support our operations (e.g., hosting platforms, email providers, analytics tools)
Legal or regulatory authorities if required by law

All service providers operate under strict confidentiality and data protection agreements.

10. Accessing Your Data

You have the right to request access to the personal data we hold about you.

Requests should be made in writing to hello@emprosmedia.co.uk.

We will respond within one month unless the request is complex, in which case we may extend the timeline — we will notify you if so.

There is no fee unless a request is repetitive or excessive.

11. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact:

Empros Media Ltd
Email: hello@emprosmedia.co.uk
Address: Commercial Quay, 84 Commercial Street, Leith, Edinburgh, EH6 6LX

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in legislation, our business, or data practices.
Any updates will be published on this page with a revised “last updated” date.

13. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your browser that help us improve your experience on emprosmedia.co.uk.

How We Use Cookies

We use cookies to:

Enable core site functionality
Analyse site performance and visitor behaviour
Improve user experience and navigation
Support remarketing and advertising analytics

Third-Party Cookies

We may use tools such as Google Analytics, Meta Pixel, or similar platforms to gather anonymous usage data. These do not personally identify individuals.

Managing Cookies

You can disable or delete cookies via your browser settings at any time.
Please note: disabling cookies may affect website functionality.

For more information, visit www.allaboutcookies.org.